Reset no longer sees patients. Former patients can request their medical records here.

Nephrologist-led, multidisciplinary care for CKD

Reset was a virtual kidney clinic that united nephrologists, nurses, dietitians and mental health professionals into a single, coordinated care team. This comprehensive approach to chronic kidney disease (CKD) was designed to:

  • Manage the progression of the disease
  • Delay the need for dialysis
  • Keep patients out of the hospital
  • Help patients live longer

Our mission

Extend the lifespans of people with chronic kidney disease by delaying kidney failure and increasing transplants, through compassionate, superior care.

The problems we set out to solve

01

Delayed access to care

Seven in 10 people with chronic kidney disease were not seeing a nephrologist. Those who were referred often waited months for a first visit, and many learned how sick they were only when their kidneys were already failing.

02

Patients on their own between visits

Most patients saw a nephrologist briefly a few times a year and had little help in between. Dietitians, mental health support and care management were rarely part of kidney care, even though research showed team-based care slowed the disease.

03

Too little focus on transplant

Transplant offers most people with kidney failure the longest and fullest life, yet few patients were prepared for it early. Too many started dialysis in an emergency, before anyone had discussed transplant or home dialysis with them.

Peer-reviewed results

Most Reset patients held steady or improved their kidney function

84%

of Reset patients had improved or stable kidney function, measured by eGFR.

Peer-reviewed study

Virtual Care in Nephrology: An In-Depth Retrospective Analysis

Journal of Clinical Medicine ยท Volume 13, Issue 1, Article 66

Read the study โ†—

Where we worked

Nine states, focused on rural communities

Reset partnered with national and regional health plans, ACO REACH health systems, and critical access hospitals, with a focus on treating patients in rural communities.

  • National and regional health plans
  • ACO REACH programs
  • Critical access and rural hospitals

Alabama ยท Arizona ยท California ยท Florida ยท Montana ยท New Mexico ยท Ohio ยท West Virginia ยท Wisconsin

AlabamaAlaskaArizonaColoradoFloridaGeorgiaIndianaKansasMaineMassachusettsMinnesotaNew JerseyNorth CarolinaNorth DakotaOklahomaPennsylvaniaSouth DakotaTexasWyomingConnecticutMissouriWest VirginiaIllinoisNew MexicoArkansasCaliforniaDelawareDistrict of ColumbiaHawaiiIowaKentuckyMarylandMichiganMississippiMontanaNew HampshireNew YorkOhioOregonTennesseeUtahVirginiaWashingtonWisconsinNebraskaSouth CarolinaIdahoNevadaVermontLouisianaRhode Island

The care model

First fully integrated, multidisciplinary virtual kidney care model

Virtual visitsVideo visits with a nephrologistMultidisciplinary supportDietitians, therapistsand care managersAt-home careBlood draws and checksat home

Nephrologist-led

Nephrologists set each care plan and guided a team of nephrology nurse practitioners.

A multidisciplinary care approach

Dietitians, therapists, care managers and CKD educators supported patients between visits.

Care by video and at home

Visits by video and blood draws at home, so rural patients avoided long drives.

An early focus on transplant

Patients were prepared for transplant and home dialysis well before kidney failure.

Thank you

Thank you to everyone who made Reset possible

To our patients and families: thank you for trusting us with your care. To our nephrologists, nurse practitioners, dietitians, therapists, care managers and educators: thank you for the work you did for every patient. To the health plans, ACO REACH programs, hospitals and physicians who referred patients to us: thank you for your partnership. And to our investors and advisors: thank you for believing in what we set out to build.

The founders

Arun Sharma

Arun Sharma

Arun Sharma was diagnosed with C3G, a rare kidney disease, at 18 and later received a preemptive kidney transplant. He has spent 20 years in healthcare strategy, most recently as Head of Strategy for Optum Care. He also led corporate strategy at Optum, grew home dialysis at Fresenius, and consulted at Oliver Wyman and Deloitte.

Dr. Bessant Parker

Dr. Bessant Parker

Internal medicine physician with more than 20 years as a physician and health system executive. As chief medical officer of Adventist Health, he oversaw 300 providers caring for more than 300,000 patients across five hospitals. He built care delivery models for large populations and led disease management programs, including for kidney disease.

Medical records for former patients

Resetโ€™s records are held by an independent medical records company. To request a copy, contact them by:

Email
chartcontrol@clarydm.com
Phone
763-548-1320
Fax
763-548-1325

Include your full name, date of birth and where to send the records. Reset cannot provide medical care or advice. In an emergency, call 911.